At Aurajon, our customers are at the heart of everything we do. We are committed to providing you with the best possible shopping experience.
If you have any questions or need assistance with your order, our support team is here to help. Whether it's about tracking your order, returns or product information, please get in touch.
Email: info@aurajon.com
We aim to respond to all inquiries within 24 hours (Monday to Friday).
Yes. At checkout choose PayPal, then select Pay with Debit or Credit Card. You do not need a PayPal account.
Delivery to the UK is free and usually takes 7-12 business days after your order is processed (1-2 business days).
Once your order ships you will get an email with tracking details. You can also use our Track your order page.
You can cancel within 14 days of receiving your order, and we offer 30 days to request a return on eligible items. See our Refund Policy.
Email info@aurajon.com with your order number and photos and we will arrange a replacement or refund.
We usually reply within 24 hours, Monday to Friday.